We do not offer only aesthetically pleasing products but also high-quality products made of the best materials and use the most suitable production technics. 

Quality Control Team carries out quality checks on all products at every stage, from fitting and packing to logistics. They test whether our products comply with our quality standards compliance.

We are customer-focused. Customer satisfaction means more than a one-time sale for us. Establishing good communication with our customers, meeting their exact needs, and ensuring orders are shipped and appropriately delivered are vital parts of our customer satisfaction policy.

Err is human, so that no manufacturers can guarantee ‘zero error.’ However, we are always here to make compensation for our faults, and we are doing our best for error-free service.

On the other hand, we support our customers after-sales. ORES Customer Service is ready to answer your questions, provide more information when necessary, and correct our mistakes if any.

We follow global innovations and developments in our industry. Product Development(P&D) is at the core of our business. To respond to the need of our clients, our designers participate in exhibitions and trainings. We do not abstain from ventures; in contrast, we encourage creativity. 

We are aware that some businesses have specific needs. Therefore we design custom-made products and make new technical drawings. After approval, we manufacture a sample product to present to our customer. By the time confirmed, our mass production process commences. This process ensures that satisfying your business’s needs.

We are committed to sustainable production. We use %100 recyclable materials and clean technology alongside our waste management applications. 

We produce long-lasting products so that they can be used for a long time. Additionally, we have a guaranteed period and spare parts if the product is needed to be fixed even after the period ends.

You can have more information by clicking on ORES Sustainability Policy.

We know that one of the most valuable things a company can spend is time. Therefore, we focus on delivering your orders on time we scheduled beforehand. We only work with trusty transportation companies, follow shipments and inform you about delivery time with the shipment of notices. 

Regardless of the country, we deliver your products safely.